One of the most frustrating things in passenger traffic, alongside flight delays and cancellations, is to lose your own luggage. 

Standing at the baggage carousel and discovering that your case simply refuses to appear on the conveyor is more than annoying, regardless of whether it occurs when you are on your outward or return journey. Affected passengers immediately face the following questions: who is responsible for this, who do I need to talk to and how do I get my luggage back? 

Our lost & found service offers direct contact with a responsible person and provides information about the latest status of your luggage and how to proceed.

Further AVIOVA services